To file a complaint to the federal government against a transportation service provider,
please fill in the "Complaint" form below and click on "Submit Complaint".
The personal information provided on this form is collected under the
authority of the Department of Transport Act in conjunction with the Canada Transportation Act.
The collection of this information is
voluntary and is required for the purpose of responding to your complaint
against a transportation service provider. The personal information collected
is described in the Personal Information Bank entitled Public Communications
(bank number TC PSU 914). Under the provisions of the Privacy Act,
individuals have the right of access to and protection of their personal
information. Instructions for obtaining your personal information are provided
in Info Source, a copy of which is available in major public and academic
libraries or online at http://www.infosource.gc.ca