OC Transpo (accessible transit)

Mode of Transportation: Low-floor accessible buses

Contact Information

Web Site:
OC Transpo (accessible transit)
Telephone Number:
Information: (613) 741-4390; Access OC Hotline: (613) 842-3625
TTY Number:
(613) 741-5280
Fax Number:
(613) 842-3653


OC Transpo
1500 St. Laurent Boulevard
Ottawa, Ontario
K1G 0Z8

Hours of Operations

Seven days a week. Hours vary according to routes. For more information on OC Transpo bus schedule and routes, please click on the following link: OC Transpo bus schedule and routes.

Geographic Areas Serviced

City of Ottawa and the city of Gatineau.

Description of Services Provided

  • All of OC Transpo’s buses are accessible and are identified with the blue and white wheelchair symbol.
  • Other accessibility features include:
    • Kneeling feature that allows the bus to lower to the curb;
    • Ramp for easy boarding;
    • Automated Next Stop Announcement System;
    • Electronic visual display of the next stop, bus route, destination and time;
    • Priority seating areas are available near the front of the buses for persons with disabilities, seniors and other customers who may have difficulty standing in a moving bus;
    • Two allocated spaces can accommodate persons with assistive devices in a rear-facing position. Each of these spaces come equipped with optional stability belts and a stop-request button;
    • Visual warning light and audible alarm when the kneeling feature or ramp are being raised or lowered.

Restrictions and/or Requirements for Use

  • Customers must be able to get to and from the bus stop, and be able to board on your own or with the help of an attendant.
  • Customers who are blind or visually impaired travel for free on all routes by presenting their Canadian National Institute for the Blind (CNIB) one-piece photo identification card.
  • Seniors aged 65 or more travel for free all day on Wednesdays. A discounted monthly pass is also available.
  • Service animals are permitted to travel on all OC Transpo buses provided their handlers carry identification from a recognized service animal training school or a provincial government-issued guide dog photo identification card.
  • Attendants travel for free by presenting an Attendant Card.
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