Quebec City Jean Lesage International Airport

Contact Information

505 rue Principale, Quebec City, Quebec, G2G 0J4
(418) 640-3300 or toll-free 1-877-769-2700
Quebec City Jean Lesage International Airport

Arrival And Check-In

  • Approximately twenty accessible parking spaces are available for persons with disabilities who possess an accessible parking permit. These accessible parking spaces are located near the Airport Terminal Building and near each building on the airport site.
  • Pick-up and drop-off locations for passengers requiring special assistance are available on the inner curbs of the terminal near the entrance and exit areas.

Personal Assistance

  • Persons with disabilities who wish to use a wheelchair or an electric cart to move inside the Airport Terminal Building are required to contact their respective airline before their arrival at the airport.
  • Persons with disabilities who need to be accompanied by a family member or an additional aid in the restricted areas are requested to contact their respective airline in order to obtain a temporary pass to access the boarding areas.

TTY Phones

  • Public telephones with TTY keyboards are available before and after security checkpoints and soon at the customer service counter.

Relieving Areas For Service Animals

  • There are no specific areas for service animals to relieve themselves. However, service animal users are advised to go to the grass areas located near the general parking area of the Airport Terminal Building.

Accessible Local Transportation Serving The Airport

  • Persons with disabilities who require accessible transportation are advised to go to the information desk located inside the terminal before the security checkpoint.
  • Every car rental company offers a limited number of wheelchair accessible vehicles equipped with manual controls. Advance reservations are necessary. For more information, please contact the following car rental companies:
    • Avis: (418) 872-2861
    • Budget: 1-800-268-8970
    • Enterprise: (418) 861-8820
    • Hertz: (418) 871-1571
    • National / Alamo: (418) 877-9822
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