Erik Nielsen Whitehorse International Airport

Contact Information

Address:
Department of Highways and Public Works, Government of Yukon, P.O. Box 2703 (W-16), Whitehorse, Yukon, Y1A 2C6
Telephone:
(867) 667-8440 or toll-free 1-800-661-0408, local 8440
Fax:
(867) 667-8446
Email:
yxy@gov.yk.ca
Website:
Erik Nielsen Whitehorse International Airport

Arrival And Check-In

  • Several accessible parking spaces for persons with disabilities are provided in the short-term parking lot located in front of the Airport Terminal Building.
  • Barrier-free access ramp is provided between the terminal building and the parking lot.

Personal Assistance

  • Escort passes are provided by the air carriers operating at the Airport Terminal Building to allow a family member or caretaker to enter a secure or boarding area to aid a passenger with special needs.
  • Wheelchair service is provided by the airlines operating at the Airport Terminal Building.

Relieving Areas For Service Animals

  • Two areas are designated as relieving areas for service animals. One is the grassy area on the south side of the Airport Terminal Building and the second is the gravel area on the west side of the parking lot.

Accessible Local Transportation Serving The Airport

  • Car rental companies operating at the airport have accessibility equipment (hand controls) or aids to mobility available for clients upon 48 hours notice at no additional cost. This is a mandatory requirement of all car rental lease agreements with the Airport. Service animals are permitted to accompany clients using the car rental companies. For more information, please contact the following car rental companies:
    • Norcan: (867) 456-2277
    • National: (867) 456-2277
    • Budget: (867) 667-6200
  • Courtesy, shuttle or taxi vehicle operators are also required to provide aids to mobility for customers and service animals are permitted to accompany clients in the passenger compartment of the vehicle. This is a mandatory requirement of courtesy, shuttle and taxi service agreements.
Date Modified:
2013-07-17